Cookies Policy

1. What are cookies?

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be linked with other information held about you.

Cookies can be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose, its settings and your browser configuration.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other tracking or analytics technologies. In this policy, we use the term cookies to cover cookies and similar technologies unless we say otherwise.

Cookies may be set by Rioace Casino or by third parties that provide services for the website. First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another service that operates content, tools, analytics or other functions on a website. Third parties may process information in accordance with their own privacy and cookie policies.

Information that may be collected

Depending on the type of cookie and your settings, cookies may collect information such as your device type, browser type, operating system, language preferences, approximate location, pages viewed, links selected, visit times, referring website, interaction with website features and technical information about how the site performs. This information is generally used in an aggregated or pseudonymised form, but it may be associated with an account or other information where necessary to provide a service, maintain security or meet legal obligations.

2. Why we use cookies

Rioace Casino may use cookies for several purposes. The cookies used on a particular page may vary depending on the features available, whether you are logged in and the choices you have made. Some cookies are essential to the operation of the website and may be used without a separate consent option where permitted by applicable law. Other cookies may require your consent or allow you to opt out.

• Strictly necessary cookies: These support core website functions, account access, session management, security controls, fraud prevention and other features needed to provide a requested service. Without these cookies, parts of the website may not work correctly.
• Preference cookies: These remember choices such as language, region, display settings and other preferences. They help provide a more convenient and consistent experience when you return to the website.
• Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited, whether links and functions work properly, and where improvements may be needed. The information can help us monitor performance and improve usability.
• Security and risk management cookies: These may help identify unusual activity, protect accounts, prevent automated abuse and support responsible operation of the website. They may be used alongside other technical and operational safeguards.
• Functionality cookies: These support optional tools and features. If you do not allow them, some functions may be unavailable or may not operate in the way intended.
• Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising, understand the effectiveness of promotions and show content that may be more relevant to your interests. These cookies may be provided by approved third parties.
• Compliance cookies: These may help record privacy choices, age or access controls, responsible gambling settings and other information needed to operate services in accordance with applicable requirements.

Cookies may also help us remember that you have seen a notice, selected a preference or completed a particular step. This can prevent the same message from appearing repeatedly. Cookies do not change the outcome of games, determine whether a wager wins or loses, or replace the rules that apply to any gaming or betting service.

We aim to use information collected through cookies only for legitimate business, service, security, compliance and user experience purposes. Where consent is required, we will seek it through an appropriate notice or preference tool. You can change your choices at any time using the available cookie controls, subject to the operation of essential cookies.

3. Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept, reject or manage certain categories of non-essential cookies. Your selections may be stored so that they can be applied during later visits. If you clear your browser data, use another device or access the site through another browser, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls vary, so you should check the help or settings area of the browser you use. You may be able to block all cookies, accept cookies only from trusted websites, delete cookies when the browser closes, or receive a warning before a cookie is stored.

1. Open the settings or preferences menu in your browser or device.
2. Find the privacy, security or site data section.
3. Review the available cookie controls and choose the settings that suit you.
4. Delete existing cookies if you want to remove information already stored on your device.
5. Return to the website and review the available consent or preference options if they are presented again.

Blocking or deleting cookies may affect your experience. Essential functions, account features, security checks, saved preferences or other parts of the website may not work properly. If you are unable to log in, remain logged in, complete a requested process or use a feature, check whether cookies are disabled and whether your browser is blocking site data.

You may also be able to manage certain third-party advertising or analytics technologies through the settings provided by those third parties. Rioace Casino does not control every setting offered by external providers, and changing an advertising preference may not stop all advertising. It may instead mean that advertising is less tailored to your interests.

Cookie choices are separate from other privacy rights and account controls. You may have rights under applicable Australian privacy law, including rights relating to access, correction and the handling of personal information. More information about personal information practices and available rights is provided in the Privacy Policy.

4. Third-party services, updates and enquiries

Some parts of the website may use services supplied by third parties. These services may include website analytics, security tools, payment or account-related functionality, customer support features, content delivery, fraud prevention and advertising measurement. A third-party provider may place or read cookies on your device when its service is used. The provider may collect technical or usage information under its own terms and privacy documentation.

We take reasonable steps to select and manage service providers in a way that supports privacy, security and compliance. However, third-party services may change their technology, cookie names, retention periods or purposes. We may update the categories of cookies used on the website as our services, legal obligations and security requirements develop.

This policy may be updated from time to time. The current version will be made available on the website and will show the date or other indication of the latest update where appropriate. If an update materially changes how non-essential cookies are used or how your choices operate, we may provide an additional notice or request consent where required.

Cookies may be retained for different periods depending on their function. Some are deleted at the end of a browsing session, while others remain until they expire or are removed by you. We aim to retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to support security and compliance, or to resolve disputes and enforce applicable terms.

If you have a question about this Cookies Policy, your cookie preferences or the use of cookies on the website, please use the contact or support options made available on the Rioace Casino website. Do not send sensitive account information unless it is specifically requested through an approved and secure channel.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where applicable law requires consent, use of non-essential cookies will be based on the consent options you choose.